Important Pre-Arrival Guest Information

Getting The Most Out Of Your Stay

We want you to get the most out of your stay and to have a truly memorable time. It is therefore very important that you carefully run through all the information contained on this special page that we’ve put together for you. We have had to make changes to the way we normally do things in compliance with the Welsh Governments Covid 19 regulations. But have worked hard to maintain our usual very high standard and our own unique quality that makes us your ‘Home away from home’!

Please watch the short ‘Guests Pre-Arrival Coronavirus Safety Information’ video first which has been put together adopting current hospitality Coranavirus regulations and protocol. Then please follow the instructions on this page to check-in and register your details online, which we must receive at the very latest, 10 days prior to arrival. Kindly note as part of our indemnity insurance, The Immigration (Hotel Records) Order 1972 and the NHS Test & Trace System it is mandatory that we have your contact details prior to arrival.

In the meantime if you have any specific dietary requirements or if we can be of assistance prior to your arrival please get in touch using this CONTACT FORM

‘Come and create your history here at The Plas’

We very much look forward to welcoming you to our ‘Multi-Award Winning Historic Country House’ soon!

Your Hosts

Howard & Mark

IMPORTANT NOW COMPLETE STEPS 1, 2 & 3 PRIOR TO ARRIVAL

Please complete Steps 1, 2 and 3 prior to your arrival. Kindly note that Step 1 is mandatory under the terms of our indemnity insurance and The Immigration (Hotel Records) Order 1972 – The ‘Online Guest Registration & Check-In Form’ must be completed 10 days before arrival. Current legislation states that we cannot unfortunately confirm your reservation without your registration details.

Step 1 – Pre-Arrival – Mandatory Online Guest Registration & Check-In.

Please register details of all guests staying before 10 days of arrival by CLICKING HERE. As part of the terms of our indemnity insurance, The Immigration (Hotel Records) Order 1972 and currently the NHS Test & Trace System your details need to be registered prior to arrival which will be stored safely electronically on our systems. Please don’t hesitate to contact Howard if you need some assistance filling in the short registration form on 01766 514591.

Kindly refer to this NHS ‘What to do if you fall ill with Covid-19 symptoms whilst visiting’ safety information sheet by CLICKING HERE

Further information on our Covid-19 Terms & Conditions Safety Policy can be found: HERE

Step 2 – Dinner – Restaurant’s & Minicabs.

With social distancing regulations being adopted in restaurants and a reduced capacity we strongly advise that your pre-book and reserve a table to avoid disappointment. We have included a selection of our favourites including award winning Y Sgwar in Tremadog itself, which we highly recommend, being just a 10 minute stroll or 2 minute car journey. Please also refer to the list of local taxi-firms to arrange your transportation requirements. Please CLICK HERE to view information on our local restaurants and minicab services. Current legislation states that face masks must be worn inside a taxi and whenever possible when dining ‘inside’ an eating establishment.

Step 3 – For Guests that have BOOKED DIRECT – Don’t Forget to access your Complimentary Goodies & Community Rewards.

Not only have you saved a minimum of £40-£50 by BOOKING DIRECTLY with us compared to using other booking channels. In case you didn’t already know, we now have a unique and fun rewards program, where we have rewarded you for BOOKING DIRECT. We have lots of exciting Complimentary Goodies and Community Rewards waiting for you to use during your stay, offering generous discounts and surprises with us, local tourist attractions, restaurants and amenities which only our BOOK DIRECT  guests have access to. On day of arrival your rewards will automatically be activated using a special code and will be ready for you to start saving right away.

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On Day Of Arrival

Please don’t get lost visit the ‘what3words’ website: CLICK HERE and type in our unique 3 words: operation.slurping.crockery which will bring you safely to the foot of our driveway.

Alternatively if using a Sat Nav device please input Tremadog as your final destination as the property postcode will take you away from the house. DO NOT FOLLOW GOOGLE MAPS AS THEY WILL GIVE YOU WRONG INFORMATION.

We are 2 minutes from the Main Square in Tremadog – Facing the Madoc Building in front of you, with The Golden Fleece on your left and The Union Inn on your right, turn right heading east out of the village. The entrance drive to Plas Tan-Yr-Allt will be seen after approximately 1/4 mile on the left as notified on our blue sign.

Please contact us 15 minutes prior to arrival so we can stagger your arrival time and safely check you in. Please also wear face masks, which are now mandatory, and sanitise your hands using the automatic sanitiser by the front door. Be prepared for a BIG warm welcome and a quick fever check using our thermal scanner!

During Your Stay

Breakfast – Needs To Be Pre-Ordered Daily The Night Before.

Breakfast is served from 8am until 9:30am and you will need to place your order once you have settled in and daily on subsequent days. Kindly note that to avoid cross contamination all leaflets and menus have been removed from the Dining Room. We will be providing a table service as unfortunately due to Welsh Government Regulations and the ‘We’re Good To Go’ Covid 19 Risk Assessment we are unable to provide any shared facilities using our regular full Buffet Service. Current legislation states it is now mandatory for guests to wear, whenever possible, face masks in all indoor communal areas of the house.

Guest Information – Here you will find everything you need to know during your stay.

To reduce the risk of cross contamination and in compliance with Welsh Government Regulations our Bedroom Information Folders have been removed from the bedrooms. We have created an electronic version for you to refer to during your stay. Please CLICK HERE to view and note some of the content might not be applicable due to current COVID 19 legislation – modifications have been made where necessary. Also refer to the Homepage on our website where we have put together a series of interactive video’s for your enjoyment – CLICK HERE to view.

To reduce traffic in the communal areas and in accordance with Covid 19 social distancing / cross contamination legislation we have removed the brass Reception Bells. If you need to get hold of us please contact us first and we will be more than happy to help!