If you have any questions about our ‘Exclusive Gift Vouchers’ then this fact sheet will help you.
Q: How long are the Gift Vouchers valid for?
A: The vouchers are valid for a full 12 months from date of purchase so are fully flexible. They also offer a generous saving of 10% off your entire stay against our normal rack rates as well as complimentary Miss Hilda’s Edwardian Cream Tea worth £17.90 for 2 guests.
Q: How will I receive the voucher?
A: We have designed an email version of our current Homemade Voucher. All you need is a printer to print it off and to bring it with you when you stay. If this isn’t suitable we can also post it to you. Postage charges apply.
Q: How do I redeem the voucher?
A: Once you’ve purchased the voucher and are ready to redeem it please get in touch with us and we will check availability and book you in.
Q: How do I pay for the voucher?
A: Payment is taken in full by BACS at the time of purchase. Other payment options are also available if this isn’t convenient.
Q: What are your payment terms and conditions?
A: As the voucher offers complete flexibility and is heavily discounted all purchases are non-refundable. The voucher is however 100% transferable, once redeemed, to a later date if cancelled due to Coronavirus related issues.
Q: What is the minimum length of stay with a voucher purchase?
A: The minimum length of stay is 2 nights with no maximum number of nights. So if you wanted to purchase a voucher for more than 2 nights we can tailor it accordingly.
Q: What is included in the voucher?
A: The voucher entitles you to B&B here at The Plas for the number of nights specified. We have also included complimentary Miss Hilda’s Edwardian Cream Tea (worth £17.90 for 2 guests) on day of arrival.
Q: Can I purchase a voucher for another family member or friend?
A: Yes of course – we can gift package the voucher with a special signed letter to the recipient along with a copy of our glossy brochure. This is normally done in postal format.
Do you have any more questions?